Help

Send a report

If the aurora is not drawing, the app can explain why itself. Nothing here needs a GitHub account, and no part of this asks you to open Terminal.

1. Click the Aurora Glass icon in your menu bar and choose Settings….
2. If nothing is drawing, the first card on General says why, in plain words. If the aurora is drawing, open Report a problem on About.
3. Press Send Report and you are done — it comes straight to me, and this page is not needed at all.

If that button cannot reach the internet — a managed Mac may not let it — press Copy next to it instead and paste the result below.

The report

Versions, your Mac model, screen sizes and the app’s own settings. No file names, no account, nothing from your screen.

What you see

What the app reports and what you are looking at are usually the whole diagnosis between them.

How to reach you

Only so I can tell you what it was. Leave it blank and the report is anonymous.

Send report